Shipping & Delivery
This Shipping & Delivery Policy explains how orders placed on Worm Gear Motors Online are processed and delivered. Worm Gear Motors Online is a trading name of Drive Outlet Megastore Limited (Company No. 16376324), registered in England & Wales.
1. Order Processing
Orders are processed Monday to Friday, excluding UK public holidays.
Orders placed before 3:00pm (UK time) on a working day are normally processed the same day. Orders placed after this time or on non-working days are processed on the next working day.
2. UK Delivery
Delivery region: United Kingdom (UK mainland)
Delivery method: Courier delivery
Estimated delivery time: 1–2 working days from dispatch
Delivery times are estimated and begin from the date of dispatch, not the order date.
3. International Delivery
We offer international delivery to selected countries.
Estimated delivery time: 3–5 working days from dispatch
International delivery times may vary depending on destination, customs clearance, and local courier services.
Customers are responsible for any import duties, taxes, or customs fees required by the destination country.
4. Delivery Costs
Delivery costs are calculated based on order weight, destination, and delivery method.
All delivery charges are clearly displayed at checkout before payment is completed.
5. Dispatch Confirmation & Tracking
Once your order has been dispatched, you will receive a dispatch confirmation email.
Where available, tracking details will be provided to allow you to monitor delivery progress.
6. Delivery Address Responsibility
Customers are responsible for ensuring that delivery details are accurate and complete at the time of ordering.
We are not responsible for delays or delivery failures caused by incorrect or incomplete address information.
7. Failed or Delayed Deliveries
If a delivery attempt is unsuccessful due to customer availability or incorrect address details, re-delivery charges may apply.
If your order has not arrived within the estimated delivery timeframe, please contact us so we can investigate with the courier.
8. Contact
Email: [email protected]
Business: Worm Gear Motors Online (trading name of Drive Outlet Megastore Limited)
Company Number: 16376324
Registered Office: Swan Buildings, 20 Swan Street, Manchester, M4 5JW, United Kingdom